Grow your business with a franchise answering service

Why does your franchise need an answering service?

As a business owner, you're constantly balancing time, resources, and service quality. It’s impossible to be everywhere at once, especially when it comes to answering every call. That’s where AnswerConnect comes in.

AnswerConnect gives franchises a team of professional receptionists who act as an extension of the business. With 24/7 coverage, every call is answered by a real person, helping to capture leads, book appointments, and build brand trust.

• Capture every opportunity: No more missed calls. Every customer reaches a real person, 24/7. More calls answered means more leads, more bookings, and more business.
• More time for what matters: Let the in-house team stay focused on what they do best. With customizable scripts, only the most important calls get passed on.
• Keep the brand voice consistent: Custom scripts and experienced receptionists mean every caller gets a consistent, professional experience - no matter when they call.

Why AnswerConnect?

AnswerConnect specializes in supporting franchises, delivering seamless customer experiences and real results. Here’s what sets them apart:

• 24/7 live answering: Human receptionists are available around the clock, 365 days a year - so your business is always open.
• Real people, every time: AnswerConnect believes real people create real connections. That’s why every caller speaks to a person, not a bot.
• Mobile access: Stay connected from anywhere via the AnswerConnect Mobile and Desktop apps.
• Business phone number: Keep personal and business calls separate with a dedicated business number.
• CRM integrations: AnswerConnect integrates with the tools you already use, helping everything run smoothly behind the scenes.
• Customizable scripts: Every call reflects your brand. Franchisors can create script templates for all locations, updated and improved as needed.
• Flexible and affordable: No hidden fees. No contracts. Scale service up or down anytime. Professional call handling at a fraction of the cost of hiring in-house.

Real interactions, real results.

Did you know that 80% of people won’t call back if their first call is missed¹? What’s more, 85%³ will simply call the next company on the list – meaning you’re handing leads to your competitors. Every unanswered call is a missed opportunity and potential lost revenue.

In a recent OnePoll survey commissioned by AnswerConnect, 4 out of 5 people said they’d rather speak to a real person than AI². That’s a clear signal: overwhelmingly, customers still want human connection.

With AnswerConnect, that’s exactly what they get. Real people are ready to engage, support, and represent your brand, 24/7.

1 Aircall
2 OnePoll 2024
3 Forbes

Take the next step.

AnswerConnect’s customer experience specialists act as an extension of your franchise. They follow your scripts, speak your language, and understand your goals, delivering on-brand service with every call.

Ready to get started?