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Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

When Brandon Jones was in the third grade, his teacher asked the class to write about what they wanted to be when they grew up.
  • Kerry Pipes
  • 11,742 Reads 21 Shares
I attend a lot of franchise conferences in Las Vegas. When you look around there, gambling seems to a very profitable business, right?
  • Jack Mackey
  • 6,838 Reads 1 Shares
Creating a customer-focused culture requires strategy and constant review. Each year you should review your goal setting and organizing efforts.
  • Lisa Ford
  • 4,767 Reads 36 Shares
Themes of resiliency and optimism within the franchise community permeated the air at this year's Multi-Unit Franchising Conference at Caesars Palace in Las Vegas, March 27-29.
  • Multi-Unit Franchisee
  • 5,138 Reads 1,014 Shares
All employees are unique in what motivates them to perform to their capacity and excel in their profession.
  • Timothy Bednarz
  • 18,978 Reads 4 Shares
Kelly Saxton remembers his very first job flipping burgers at his grandfather's diner in South Hutchinson, Kansas.
  • Multi-Unit Franchisee
  • 14,872 Reads 1,022 Shares
I've often heard this comment by franchisees: "I keep my own books to save money, but I really hate the process!" Just as often, I've made the following response: "Business owners/managers should do what they do best; focus on making it and selling it."
  • Steve LeFever
  • 11,114 Reads 1 Shares
When one brand just won't do, growth-hungry franchisees add new ones. And why not?
  • Kerry Pipes
  • 5,372 Reads 44 Shares
"What's your best advice for women in business?" It's a question I hear frequently as more and more women strike out on their own, whether it's to start their own company, write a book, turn their great idea into a product, or otherwise monetize their talents.
  • Marsha Friedman
  • 4,858 Reads 14 Shares
Over the years we have encountered hundreds of successful business owners who have made the statement "I have it all done," as they describe how well they have planned and documented their business succession plan.
  • David J. Ciambella and Loyd H. Rawls
  • 6,379 Reads 166 Shares
Productivity is enhanced and empowerment achieved when leaders solicit, then act upon employee feedback, ideas, and concepts.
  • Timothy Bednarz
  • 4,014 Reads 2 Shares
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Jay Staggs is sailing high these days with his EagleRider motorcycle rental franchise in Washington, DC.
  • Multi-Unit Franchisee
  • 3,968 Reads 26 Shares
As of 2012, there were about 1,300 franchised food brands operating in the U.S.; roughly two thirds started offering franchises in 2000 or later.
  • FRANdata
  • 14,452 Reads 1 Shares
When it comes to recruiting and selecting new hires, it's amazing how many astute business owners and managers repeatedly shoot themselves in the foot.
  • Mel Kleiman
  • 4,751 Reads 37 Shares
In some companies, under the premise that they will be perceived more meaningful, rewards and recognitions are given so infrequently as to in fact be meaningless.
  • Timothy Bednarz
  • 5,500 Reads 197 Shares
Just a couple of years ago Tom McDonald was a Burger King franchisee worried about the brand's need to keep up with the times. But he felt like no one was listening to his concerns.
  • Multi-Unit Franchisee
  • 5,036 Reads 140 Shares
Employee theft is a common crime that is not even regarded as such by most people who commit it.
  • Patrick Barnett
  • 5,169 Reads
Richard Martinez and his brother George served together during the first Gulf War. Now the two are serving together in a different kind of endeavor - franchising.
  • Multi-Unit Franchisee
  • 4,172 Reads 113 Shares
In all likelihood, 2013 will feel a lot like 2012. Only two significant factors could change the economic environment in 2013 from the past two years of choppy, but painfully gradual improvement.
  • Darrell Johnson
  • 6,060 Reads 2 Shares
David Grimaud grew up in the car repair business. His father, Joe, operated a Midas shop in Alexandria, La., where David spent many days working as a teenager.
  • Kerry Pipes
  • 6,971 Reads 105 Shares
Personal credibility is based upon a leader's character and integrity and the actions and behaviors that stem from them.
  • Timothy Bednarz
  • 10,074 Reads 1 Shares
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"What are your goals?" is the common question I present to clients and prospects.
  • Loyd H. Rawls
  • 3,785 Reads
Don Copus likes to roll up his sleeves and get in the game with his employees, literally.
  • Multi-Unit Franchisee
  • 5,103 Reads 2 Shares
Kevin and Laurel Wilkerson are Marco's Pizza franchisees in Broken Arrow, Oklahoma. They like to do things together.
  • Multi-Unit Franchisee
  • 6,680 Reads 1,014 Shares
Operating a successful franchise business is challenging enough. Add in family members and things can get really interesting.
  • Michele Chandler
  • 8,132 Reads
In 2009 we profiled Tony Lutfi and asked him our routine question about where he'd like to be in five years. At the time he had 52 units and told us he would like to be at 100.
  • Kerry Pipes
  • 9,868 Reads
I am often asked how I define exceptional customer service. Here it is in a nutshell: Speed, price, and technology--all built around service.
  • John Tschohl
  • 4,875 Reads 32 Shares
As we pass the five-year anniversary of the start of the economic recession in December 2007, many observers focus on what was lost
  • Multi-Unit Franchisee
  • 4,344 Reads 10 Shares
David Grimaud's father, Joe, operated a Midas shop in Alexandria, La., where David spent many days working as a teenager.
  • Kerry Pipes
  • 10,883 Reads 4 Shares
Angel Cartagena was a cable TV project manager traveling between New York, New Jersey, and Puerto Rico and working more than 70 hours every week.
  • Multi-Unit Franchisee
  • 4,619 Reads 85 Shares
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