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Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

Ask yourself this question: If I died today, have I taken the appropriate steps to provide for the smooth and effective transition of my business, and to protect my family
  • Steve LeFever
  • 4,549 Reads 11 Shares
"A business that fails to satisfy its customers is worth nothing."
  • John Tschohl
  • 5,537 Reads 1 Shares
There's an old saying: "Most people aim at nothing in life... and hit it with amazing accuracy."
  • Dr. Tony Alessandra
  • 6,353 Reads 1 Shares
Leaders are confident that they are capable, through their actions and attitudes, of creating a healthy work environment.
  • Timothy Bednarz
  • 20,706 Reads
Cathy Amato expects to do $30 million in combined sales for 2012. That's a far cry from the less than $250,000 her company did when she first started two decades ago.
  • Multi-Unit Franchisee
  • 3,936 Reads 20 Shares
It's like most relationships. Sometimes things seem stable and positive between franchisees and franchisors.
  • Debbie Selinsky
  • 13,155 Reads 72 Shares
Some multi-unit franchisees take it to the limit. They're not content with one or two or even a handful of units.
  • Kerry Pipes
  • 5,538 Reads 50 Shares
If you've played, coached, or watched a sport on the University of South Carolina (USC) campus, there's a good chance you've eaten a Firehouse Sub from Judy and Charlie Divita.
  • Helen Bond
  • 5,383 Reads 120 Shares
A leader's primary function is to help employees develop a strong belief in the mission of the company and the importance of their individual jobs.
  • Timothy Bednarz
  • 9,485 Reads 1,023 Shares
More employers are offering benefits that encourage employees to improve their health in 2012, according to a survey by the Society for Human Resource Management (SHRM) released this past summer.
  • Multi-Unit Franchisee
  • 3,996 Reads 15 Shares
Leaders by their very nature are under pressure to have advanced intellectual and emotional intelligence. In today's economy, they better add one more - VQ, The Vision Quotient.
  • Scott Klososky
  • 5,615 Reads 1 Shares
Potbelly Sandwich Works
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Potbelly Sandwich Works
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Potbelly Sandwich Works
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As is always the case, I learned a lot at the annual Multi-Unit Franchising Conference this year.
  • Mel Kleiman
  • 6,853 Reads 320 Shares
When Kevin Osterfeld's "dream job" as a stockbroker didn't turn out so dreamy, he decided to switch things up.
  • Debbie Selinsky
  • 4,486 Reads 40 Shares
In my previous column I made several suggestions for successfully navigating our times to a brighter future.
  • Carol M. Schleif
  • 4,118 Reads 34 Shares
When things get quiet at Carla Fryar's Great Clips salons in Northfield and New Prague, Minn., she tells her employees to hit the road--dressed as the brand's mascot, Sudz, a life-sized blue shampoo bottle.
  • Eddy Goldberg
  • 10,369 Reads 1,650 Shares
When Edwin Sarkissian and his family emigrated from Iran to the United States in 1996, he was a young boy who longed for a computer.
  • Debbie Selinsky
  • 10,493 Reads 7 Shares
The Multi-Unit Franchising Conference was held in Las Vegas this past April. Would it surprise you to know that 70 percent of all revenue generated by Las Vegas casinos is non-gaming revenue?
  • Jack Mackey
  • 6,119 Reads 1,014 Shares
Ed Doherty knows how to "wow" people. In fact, he has command of the word and he knows how to use it.
  • Debbie Selinsky
  • 13,546 Reads 1,772 Shares
One of the largest uphill battles a franchise owner faces is combating the costs associated with hiring, training, and retaining good people, particularly in businesses with a high turnover rate.
  • Jason Hamilton
  • 38,899 Reads 3 Shares
It's probably true that most people who work with us will never care as deeply as we do about building our business and serving our clients.
  • Dr. Nido Qubein
  • 10,650 Reads
A new international survey of companies identifies some unique and surprising social media trends.
  • Multi-Unit Franchisee
  • 4,347 Reads 45 Shares
Sonny’s BBQ
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Sonny’s BBQ
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Sonny’s BBQ
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Everyone knows the value of a sponge: it absorbs water. This is a pretty good deal.
  • Steve LeFever
  • 12,877 Reads
During the initial stages of an exit strategy engagement with our clients, we spend considerable time gaining a full understanding the client's business.
  • Dean Zuccarello
  • 10,778 Reads 1,010 Shares
A conversation with mega-franchisee Ed Doherty is invariably sprinkled with a lot of "wows."
  • Debbie Selinsky
  • 5,019 Reads 5 Shares
On Cathy Amato's first day as a Jack in the Box management trainee in the early 1980s, her trainer questioned whether Amato was up for the rigor ahead--changing grease vats, scrubbing floors, and crazy hours.
  • Helen Bond
  • 10,269 Reads 1,022 Shares
The total number of veteran-owned franchise businesses among the most military-friendly franchise companies jumped nearly 35 percent to a record 11,469 in the last year
  • Multi-Unit Franchisee
  • 5,057 Reads 183 Shares
Today it seems that much of what we hear focuses on a lack of accountability.
  • Timothy Bednarz
  • 7,847 Reads 8 Shares
In case you haven't noticed, women possess a lot of buying power.
  • Multi-Unit Franchisee
  • 6,672 Reads 903 Shares
One of the most challenging components of making decisions to invest in franchise units is trying to predict the future.
  • Darrell Johnson
  • 4,909 Reads 33 Shares
If you've played, coached, or watched a sport on the University of South Carolina (USC) campus, there's a good chance you've eaten a Firehouse Sub from Judy and Charlie Divita.
  • Helen Bond
  • 6,359 Reads 12 Shares
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