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Franchise Articles

Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

Customer service is a moving target; it is whatever the customer thinks it is.
  • John Tschohl
  • 5,340 Reads 282 Shares
Many companies use a customer loyalty scheme whether it be miles, points, or other free stuff. All are based on dollars spent and frequency of usage.
  • Lisa Ford
  • 8,649 Reads 1,014 Shares
In 1969, when high school senior Rodger Head took a job at a Burger King, he had no idea he was entering the business he would stick with for his entire career.
  • Debbie Selinsky
  • 10,419 Reads 1 Shares
Lenders establish frameworks for various types of lending: housing, personal, small business, and more.
  • Darrell Johnson
  • 4,953 Reads 1,014 Shares
For 23 years, the franchise industry has relied on Franchise Update Media Group (FUMG) for franchise development and education. FUMG announced today that they have combined all of its online properties into one major website with the re-launch of Franchising.com, providing the franchising industry with the most comprehensive source of franchise information on the web today for franchise opportunity seekers, daily franchise news and events for the community.
  • PRESS RELEASE
  • 5,702 Reads 94 Shares
Most people receive their monthly natural gas bill from their local utility, open it up, look at the total cost, get mad about it, and then write a check for the total amount. Since most of you have always relied upon your local utility to supply the natural gas for your business, you do not believe that you have a choice. WRONG! In most locations around the United States you do have a choice.
  • By: Jim Isenhour
  • 17,182 Reads 2 Shares
Tom DiMarco knows his numbers--and they're getting bigger every year.
  • John Carroll
  • 7,468 Reads 523 Shares
Every business that accepts credit/debit card payments must comply with the Payment Card Industry Data Security Standard (PCI DSS).
  • Paul Arceneaux
  • 7,346 Reads 1,014 Shares
Many people who call themselves leaders are only posing. They're wearing the label or accepting the title without putting their skin in the game.
  • Steve Farber
  • 3,353 Reads 54 Shares
I often comment that technology is just a tool. It's not magic, nor mysterious, it is just a tool.
  • Scott Klososky
  • 4,488 Reads 138 Shares
It happens every year, usually in February or March. Business owners across the country meet with their accountants to review the previous year.
  • Steve LeFever
  • 8,377 Reads 163 Shares
Hungry Howie's Pizza
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Hungry Howie's Pizza
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Hungry Howie's Pizza
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Robert Branca, Jr., and his family of Dunkin' Donuts multi-unit franchisees offer the kind of advertisement for franchise success that money can't buy.
  • Debbie Selinsky
  • 15,763 Reads 6 Shares
It takes a creative mind to exercise leadership in the 21st century.
  • Dr. Nido Qubein
  • 7,525 Reads 2 Shares
There's no arguing that banks, potential investors, and creditors look heavily to a company's financial statements to determine its value.
  • Mike Handelsman
  • 5,890 Reads 1,023 Shares
Dave Melton has learned the importance of setting standards for the employees at his Domino's locations.
  • Multi-Unit Franchisee
  • 6,134 Reads 289 Shares
For Dev and Sunita Sagar, branching out from their Denny's restaurant into Baja Fresh and Jack in the Box allowed them to cover different segments of the restaurant business in Northern California
  • Multi-Unit Franchisee
  • 5,438 Reads
You may not know it yet, but you are at war. An unprecedented battle rages over what you are entrusted to protect: your customer's credit card data.
  • David Ellis
  • 5,239 Reads 61 Shares
On the cusp of turning 30, Bryan Selden was looking to grow his business.
  • John Carroll
  • 4,380 Reads
Smart franchisees are always looking for ways to increase cash flow and reduce expenses.
  • Andy Gustafson
  • 9,528 Reads 189 Shares
During the past couple of years, the U.S. government has reduced the number of raids on businesses that knowingly, or unwittingly, employ illegal immigrants
  • Multi-Unit Franchisee
  • 4,414 Reads 123 Shares
Most of us hate complaints. We hate to get them, and we hate to give them.
  • Multi-Unit Franchisee
  • 7,262 Reads
Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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Brothers Joe, Ricky, and John Rosa were no strangers to the restaurant business.
  • Multi-Unit Franchisee
  • 12,311 Reads
Interest rates right now are low—very low. They've been low for a while. And they're expected to remain low for the foreseeable future
  • Dean Zuccarello
  • 5,983 Reads 1 Shares
When Michael Ansley was a teenager helping his father, a painter, with work at KFC and Wendy's restaurants in Springfield, Ohio, he soaked up both his father's entrepreneurial spirit and a basic knowledge of the food and franchising business.
  • Debbie Selinsky
  • 6,908 Reads 1 Shares
One common thread linking this year's group of multi-unit dominators is how none planned a career in franchising.
  • Eddy Goldberg
  • 5,312 Reads
Recently, I spent several hours with Simon Sinek, a very creative New York marketing strategist.
  • Howard Putnam
  • 5,140 Reads 40 Shares
Wisconsin-based Topper's Pizza just launched its first-ever "mobile pizza store" this past July. The brand is one of many testing the waters of mobile food delivery vehicles.
  • Kerry Pipes
  • 9,447 Reads 840 Shares
They are athletes, Nobel Prize winners, and heads of state.
  • John Tschohl
  • 9,597 Reads 1 Shares
On the cusp of turning 30, Bryan Selden was looking to grow his business.
  • John Carroll
  • 8,677 Reads 1 Shares
Last summer he was touring with fellow rap star Lil Wayne while also preparing for the release of his fifth studio album, which was being released by his own Maybach Music Group Empire.
  • Franchising.com
  • 15,377 Reads 1,023 Shares
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