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Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

In our previous column, we covered the first two elements of security and loss prevention when setting up a new business: site selection and employee screening. This issue we look at alarm systems.
  • Rollie Trayte with Gary Widman
  • 4,515 Reads 35 Shares
Anil Yadav knows what it's like to work his way to the top of the food chain. In 1984, he was a fry cook at a California Jack in the Box, a part-time job intended to help pay his expenses while attending college. Within 18 months he was manager, and after five years had bought his own restaurant. He never quite finished that engineering degree, but today he owns and operates 78 Jack in the Box locations, along with 16 Denny's restaurants.
  • John Carroll
  • 10,715 Reads 1 Shares
Seventy-year-old Kelly White waited a long time before exploring the world of franchising. In fact, he came out of retirement at age 66 to open his HoneyBaked Ham store in Silverdale, Wash. "Retirement was just too boring for us," says White, referring to himself and his wife Sue. Together they manage the store and a staff of eight part-time and full-time employees. White's hands-on style and love of running the business have served him well. That's probably because he founded and operated his own construction company for 25 years, much of that while concurrently running an apple orchard.
  • Kerry Pipes
  • 3,447 Reads 11 Shares
"Franchising works by combining the drive and energy of the entrepreneur with the experience and expertise of the franchisor." This wonderfully concise description of franchising comes courtesy of a franchisor from Down Under: Jesters Franchising, purveyor of Jesters Jaffle Pies (all-natural meat, vegetable, and fruit pies) with 50 units in New Zealand and Australia.
  • Eddy Goldberg
  • 64,805 Reads 3 Shares
This article from 2008 could almost be written today. Learn how the more things change, the more they stay the same (except for Covid, of course).
  • Eddy Goldberg
  • 5,147 Reads 14 Shares
More and more multiunit operators are recognizing that customer experience management delivers the organic growth that drives:
  • Jack Mackey
  • 5,223 Reads 1,023 Shares
Too often, franchise owners lack the cash flow needed to act fast enough to capitalize on an opportunity. As a result, franchisees are forced to sit back and watch others take advantage of the situation.
  • Thomas Epstein
  • 4,031 Reads 5 Shares
David Ostrowe is a man on a mission--or 20. First, he says he's really working hard to be a great dad. "It's important to me to be the 'Jolly Green Giant' to my daughter, so I'm really working at it," he says.
  • Debbie Selinsky
  • 12,152 Reads 153 Shares
Salt Lake City businessman Paul Hitzelberger was one of the owners of Del Taco for about 16 years. He'd also been a senior officer with General Mills and other large companies before retiring from Del Taco corporate in 2001.
  • Debbie Selinsky
  • 7,118 Reads 204 Shares
Reciprocity Restaurant Group President Lyndon Johnson good-naturedly lets new acquaintances have a little fun with his name. That's because he's fine with his name. "I can think of a lot worse people to share a name with," he says.
  • Debbie Selinsky
  • 3,959 Reads 74 Shares
While there are many good reasons to implement an automated employee scheduling system (two of the more obvious being to control labor costs and improve customer service), few employers realize that there are two additional important benefits to be realized.
  • Mel Kleiman
  • 5,102 Reads 1 Shares
Jersey Mike's Subs
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Jersey Mike's Subs
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Jersey Mike's Subs
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It is a quiet Saturday morning. If you are the average American, the downturn in the economy has started you to think about how it will impact your career and the opportunities for your children as they enter the workforce. Articles about Enron and Tyco and Global Crossing and other corporate scandals abound and some of the most respected brand names internationally are talking about layoffs and bankruptcy.
  • By: Michael H. Seid, founder and managing director of MSA - Michael H. Seid & Associates
  • 27,762 Reads 13 Shares
You are an executive who is being displaced or who is dissatisfied with the way you are being treated by your company. Recently you have been thinking about putting your resume on the street, but more often than not you have found yourself thinking about going into business for yourself.
  • By: Bob Gappa
  • 496,269 Reads 2 Shares
When Steve Foltz graduated from Eastern Oregon University in 1985 he thought he might be interested in city or government work. To bide his time and help pay bills while he was interviewing for jobs during the day, he took a night job at Rax Restaurant in Portland.
  • Kerry Pipes
  • 8,047 Reads 2 Shares
In 1993, Grant Simon had his heart and mind set on identifying a franchise he could commit to. He found it while getting a haircut.
  • John Carroll
  • 5,538 Reads 12 Shares
Everywhere you look jobs are being replaced by new technologies and automated systems. We book our own airline tickets online. We fill our own gas tanks and pay at the pump. Touch screens at the neighborhood deli allow us to punch in our sandwich and beverage order. We can pick up a rental car and check into and out of a hotel without ever interacting with any of the providing business concern's employees. And don't even get me started on automated voice call-directing systems.
  • Mel Kleiman
  • 4,367 Reads 23 Shares
Franchise Update Media Group, the leading industry resource for franchise development, today announced that Area Developer Magazine has a new name: Multi-Unit Franchisee Magazine, effective with the Issue III 2008 edition, which will be published at the end of the month.
  • Press Release
  • 6,883 Reads 1,021 Shares
Amid the arid, bronze landscape of the Arizona desert, things heated up for Area Developer's 2008 Multi-Unit Franchising Conference on April 23–25 at the Hyatt Gainey Ranch Resort & Spa in Scottsdale. The annual three-day meeting of the minds, which once again set new attendance records, was packed with seminars, sessions, and speakers who provided multiple opportunities for personal and professional growth for multiunit franchise operators of all size and scope.
  • Kerry Pipes
  • 4,116 Reads 31 Shares
This report compares ten systems in the beauty industry: five in the tanning centers sub-sector and five in the hair care sub-sector. FRANdata examines the initial investment, unit financial performance and the ongoing fees of the systems.
  • FranDATA
  • 9,336 Reads 22 Shares
It started with a desperate phone call from a distraught daughter at her wit's end. Patricia Maisano was on the receiving end of that call. The woman on the other end of the phone was searching for assistance in caring for her elderly mother. At the time, Maisano was running a health care consulting business in Philadelphia. She was a registered nurse and well-versed in case management. And the phone call had a significant impact on her.
  • Kerry Pipes
  • 2,873 Reads 1,021 Shares
When Pat Williamson was a sophomore at the University of Georgia in 1969, he was home from school one weekend and heard about a summer job opportunity. A Frito-Lay route man stocking the shelves in Williamson's father's retail store had asked if there were any kids looking for a summer job. Williamson's grandfather overheard the request and passed along the info to young Pat.
  • Kerry Pipes
  • 13,874 Reads 4 Shares
Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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One year ago, the debt markets were flush with cash, the merger and acquisition marketplace was lively with new deal announcements, and operating companies were aggressively pursuing new unit development opportunities. Today, we have a very different story, although an historically recurring one.
  • Dean Zuccarello
  • 4,065 Reads 1,023 Shares
Originally printed in Area Developer Magazines Issue II 2008, the 2008 Top 100 Power Zees examines the top 100 most successful franchisees by the number of units they operate.
  • Area Developer Magazine
  • 9,592 Reads 1,023 Shares
The franchising continues to grow, not only in size, but complexity—and in recent years, a huge part of that is attributable to multiunit, multi-concept franchising. Today one of every two franchise operators has more than one location. And really, why not? If the cookie-cutter approach works in one location it will most likely work in another, and another. In fact it really boils down to a simple numbers game: the more sales and revenue generated, the more profit potential there is.
  • Kerry Pipes
  • 8,157 Reads 5 Shares
We are a nation of worriers. And lately, when it comes to fretting about the capital markets and the economy, it seems we have elevated worrying to an art form. Just the other day, I heard a national news announcer proclaim that investors had become "trepidatious" in response to recent market volatility. Huh?
  • Carol Clark
  • 3,741 Reads 11 Shares
Florida-based businessman Peter Economys and New York entrepreneur Rob Tobias have a very special talent important to area developers: they're champion multi-taskers. But the concentration and mental agility necessary for the success of any area developer is doubly important for them--because each oversees multiple concepts.
  • Debbie Selinsky
  • 5,247 Reads 129 Shares
When the economy is sagging it forces many people to tighten their financial belts. It's often a time when buying and selling a home becomes much less of an option - consider the recent housing market debacle - and as a result, more people choose to stay where they are and simply do a little minor home improvement or remodeling.
  • Kerry Pipes
  • 4,513 Reads 1,019 Shares
Heather Spell and her husband Gentry spent the last decade as ticket brokers, finding their customers the best seats for sports and entertainment events in the Sacramento area.
  • Kerry Pipes
  • 6,628 Reads 282 Shares
Originally printed in Area Developer Issue I 2008, the 2008 Mega 99 rankings highlight the Top 99 Multi-Unit Operates broken down by brands operated and by industry.
  • Area Developer Magazine
  • 9,818 Reads 10 Shares
Of course, not all events are worth the same price, but many executives often respond as if they are. Stressed executives can exhibit the same heart rate increase, elevated blood pressure, and hormonal release when running late for a meeting as if confronted by a thug with a knife. The human toll is the equivalent of paying $1,500 for a $50 sweater. Do that too frequently and your resources will be spent. Take similar exhaustion across the organization and the tally becomes astronomical. Many distressed companies not only fail to realize how distressed they are, but also how much that distress costs them in productivity and profit.
  • Cathy L. Greenberg
  • 4,264 Reads 36 Shares
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